EU GDPR Sub-Processors

Effective June 25, 2019

Updated August 17, 2020

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ACA’s current Sub-Processors, by service/product, are:

Regulatory compliance consulting services, and technology risk consulting (except for the ACA Aponix web portal)

  • Black Hills Information Security, LLC (penetration test provider)
  • Cisco WebEx LLC (web conferencing)
  • Cvent, Inc. (marketing software)
  • Microsoft Corporation (Office 365 and Azure)
  • On24, Inc. (webcast services)
  • Salesforce.com, inc. (CRM platform)
  • Shred-It (document destruction)
  • SurveyMonkey (survey services)

ACA Performance services, including GIPS® verification

  • Ashland Partners International, PLLC (GIPS® support services for certain clients only)
  • Black Hills Information Security, LLC (penetration test provider)
  • Cisco WebEx LLC (web conferencing)
  • Cvent, Inc. (marketing software)
  • Kaede Audit Corporation (GIPS® support services for certain clients only)
  • Microsoft Corporation (Office 365 and Azure)
  • On24, Inc. (webcast services)Salesforce.com, inc. (CRM platform)
  • Shred-It (document destruction services)
  • SurveyMonkey (survey services)

ACA SaaS (Software as a Service) products, including ComplianceAlpha®, Compliance ELF, Decryptex®, and the ACA Aponix® Web Portal

  • Amazon Web Services, Inc. (cloud hosting platform)
  • Cisco WebEx LLC (web conferencing)
  • Cvent, Inc. (marketing software)
  • Electra (direct broker feed aggregation)
  • Google LLC (cloud hosting platform)
  • Microsoft Corporation (Office 365 and Azure)
  • On24, Inc. (webcast services)
  • Rackspace, Inc. (cloud managed service provider)
  • Redions Technologies Pvt Ltd (software support and development for certain Decryptex® clients only)
  • Salesforce.com, inc. (CRM platform)
  • Shred-It (document destruction services)
  • SurveyMonkey (survey services)
  • Totango, Inc. (customer success platform)
  • Yodlee, Inc. (account aggregation software)
  • ZenDesk, Inc. (helpdesk services software)
  • New Relic, Inc. (application performance monitoring)
  • Incapsula, Inc. (web application firewall)
  • Alert Logic, Inc. (intrusion detection)

Mirabella services

  • IP Sentinel Services Limited (software development and services)
  • Microsoft Corporation (Office 365 and Azure)
  • Salesforce.com, inc. (CRM platform)