Vendor Diligence and Management

Third-party risk management (TPRM) is the process of monitoring, validating, and remediating risks presented by third-party vendors. TPRM helps ensure your vendors protect your data, comply with regulations, and provide sustainable services that meet your requirements. However, vendor risk management can be a costly and time-consuming task. Our vendor management outsourcing service (VMOS) allows your company to offload the vendor due diligence and risk assessment process. Unlike other risk management solutions and vendor management software providers, ACA's VMOS will help your company save valuable time and resources in order to focus on more strategic tasks.

Our Process

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Vendor Due Diligence

Our team administers due diligence questionnaires (DDQs), ensures vendors reply in a timely manner, and provides vendor support.

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Analysis

Our team analyzes DDQ responses, evidence, and audits to identify vendor risks.

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Reporting

You can track vendor diligence progress and view findings in our vendor management software platform.

Why Work With Us?

Our vendor risk assessments are developed and managed by a team of information security risk analysts in ACA’s centralized, cost-effective analysis and review center (the ARC) in Pittsburgh, PA. The ARC’s dedicated VMOS team is overseen by an experienced vendor risk specialist and includes former senior managers in risk management, insider threat specialists, and data security officers from various industries, including financial services, banking, and healthcare. Over 750 clients and 2,000 vendors have chosen ACA to manage their vendor management process and mitigate third party risks.

750+

clients

2,500+

vendors diligenced

Our Vendor Risk Assessments

Our tailored, proprietary vendor due diligence questionnaires (DDQ) include over 300 questions and are customized for each vendor type to provide an accurate assessment of possible risks. Topics include:

General Data Protection Regulation (GDPR) compliance
Cyber awareness training
Governance
Physical and environmental security
Network security, infrastructure, and operations

Organizational overview and structure
Financials
Legal and compliance
Vendor management and oversight
Change management
Cloud services

Access controls
Mobile device management
Resiliency
Asset management
Data loss prevention

Vendor Management Platform

ACA’s vendor management platform allows you to track DDQ progress and vendor risk assessment results. Key features include:

Vendor Risk Dashboard — View key metrics (e.g., vendors diligenced, progress of diligence reviews, and vendor comments)
Vendor Registry — View vendor data in centralized location (e.g., product lines, type of diligence performed, and contracts)
Vendor Risk Matrix — View all risks identified (e.g., ratings, issues), vendor communication, and mitigation/remediation activities
Questionnaire Status — Track the completion status of vendor DDQs and on-site reports

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Other Ways We Help

ADDITIONAL ADVISORY SERVICES

On-site validation
On-site vendor due diligence
TPRM program development
Vendor risk ranking

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GDPR VENDOR DILIGENCE

We can help determine if your vendors are compliant with GDPR requirements, working towards compliance, or have not considered the implications of GDPR. Our vendor management platform includes a GDPR-specific due diligence questionnaire that can be administered as a standalone questionnaire at a reduced rate, or as part of the standard ACA Aponix vendor DDQ.