Vendor Diligence
and Management

Third-party risk management (TPRM) is the process of monitoring, validating, and remediating risks presented by third-party vendors. TPRM helps ensure your vendors protect your data, comply with regulations, and provide sustainable services that meet your requirements. However, TPRM can be a costly and time-consuming task.

HOW ACA APONIX® CAN HELP

 

ACA's vendor management outsourcing service (VMOS) allows your firm to offload the vendor due diligence and risk assessment process. Unlike other vendor management solutions and vendor management software providers, ACA's VMOS will help your firm save valuable time and resources in order to focus on more strategic tasks.

OUR PROCESS

Vendor Due Diligence

Our team administers due diligence questionnaires (DDQs), ensures vendors reply in a timely manner, and provides vendor support.

Analysis

Our team analyzes DDQ responses, evidence, and audits to identify vendor risks.

Reporting

You can track vendor diligence progress and view findings in our vendor management software platform.

WHY WORK WITH US?

 

Our vendor risk assessments are developed and managed by a team of information security risk analysts in ACA’s centralized, cost-effective analysis and review center (the ARC) in Pittsburgh, PA. The ARC’s dedicated VMOS team is overseen by an experienced vendor risk specialist and includes former senior managers in risk management, insider threat specialists, and data security officers from various industries, including financial services, banking, and healthcare. Over 450 clients and 950 vendors have chosen ACA to manage their vendor management process and mitigate third party risks.

450+ clients

950+ vendors diligenced

OUR VENDOR RISK ASSESSMENTS

 

Our tailored, proprietary vendor due diligence questionnaires (DDQ) include over 300 questions and are customized for each vendor type to provide an accurate assessment of possible risks. Topics include:

  • General Data Protection Regulation (GDPR) compliance
  • Cyber awareness training
  • Governance
  • Physical and environmental security
  • Network security, infrastructure, and operations
  • Organizational overview and structure
  • Financials
  • Legal and compliance
  • Vendor management and oversight
  • Change management
  • Cloud services
  • Access controls
  • Mobile device management
  • Resiliency
  • Asset management
  • Data loss prevention

VENDOR MANAGEMENT PLATFORM

 

ACA’s vendor management platform allows you to track DDQ progress and vendor risk assessment results. Key features include:

  • Vendor Risk Dashboard — View key metrics (e.g., vendors diligenced, progress of diligence reviews, and vendor comments)
  • Vendor Registry — View vendor data in centralized location (e.g., product lines, type of diligence performed, and contracts)
  • Vendor Risk Matrix — View all risks identified (e.g., ratings, issues), vendor communication, and mitigation/remediation activities
  • Questionnaire Status — Track the completion status of vendor DDQs and on-site reports

ADDITIONAL ADVISORY SERVICES

  • On-Site Validation
  • On-Site Vendor Due Diligence
  • TPRM Program Development
  • Vendor Risk Ranking

GDPR VENDOR DILIGENCE

 

We can help determine if your vendors are compliant with GDPR requirements, working towards compliance, or have not considered the implications of GDPR. Our vendor management platform includes a GDPR-specific due diligence questionnaire that can be administered as a standalone questionnaire at a reduced rate, or as part of the standard ACA Aponix vendor DDQ.

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